Terms of Service

1. Agreement to Terms

These Terms of Service ("Terms") constitute a legally binding agreement made between you ("you") and Rex Zhuang, doing business as Callarex Studios ("Callarex," "we," "us," or "our"). These Terms govern your access to and use of the callarex.me website, the Callarex AI platform, interactive games, and digital storefront (collectively, the "Services").

By accessing or using the Services, you agree that you have read, understood, and agree to be bound by all of these Terms.

2. Eligibility & User Accounts

You must be at least 13 years of age (or 16 years of age if residing in the European Economic Area or UK) to use the Services. To access certain features, you may be required to register for an account. You agree to keep your password confidential and are responsible for all use of your account.

3. Digital Goods, Credits & Payments

We offer digital goods, including Callarex AI compute credits and in-game content. All sales of digital items and credits are final and non-refundable once allocated to your account, except where explicitly required by applicable statutory law. Digital credits have no cash value and are strictly non-transferable.

4. Acceptable Use & Enforcement

You agree to use the Services, particularly Callarex AI, responsibly. You are strictly prohibited from using the Services to generate, promote, or distribute illegal, defamatory, or highly explicit content; generate malware; harass others; or attempt to reverse-engineer our models or source code.

5. Intellectual Property & Licensing

Callarex Ownership: The Services, including underlying AI engines, code, branding, and proprietary logic, are the exclusive property of Callarex Studios.

Your Inputs: By submitting prompts, text, or other inputs to Callarex AI, you grant us a limited, worldwide, non-exclusive license to process, store, and transmit those inputs solely for the purpose of providing the Services to you.

Your Outputs: You retain all ownership rights to the specific outputs generated by Callarex AI from your inputs. You may use these outputs for personal or commercial purposes, provided such use does not violate our Acceptable Use Policy.

6. DMCA & Copyright Policy

We respect the intellectual property rights of others. If you believe that any content hosted on or generated by the Services infringes upon your copyright, please submit a written notification to our designated agent at the email address provided in the "Contact Us" section, including a detailed description of the copyrighted work and its location on the Services.

7. Service Availability & Modification

We reserve the right to modify, update, suspend, or discontinue the Services, or any part thereof (including features or pricing), at any time, with or without notice. We will not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the Services.

8. Disclaimer of Warranties

The Services are provided on an AS-IS and AS-AVAILABLE basis. We do not guarantee that the Services will be uninterrupted, secure, or error-free. You agree that your use of the Services will be at your sole risk.

Callarex AI does not provide legal, financial, medical, or other professional advice. We make no warranties about the accuracy or reliability of AI-generated outputs. You are solely responsible for reviewing and verifying any code, text, or logic before relying on it or deploying it in your own projects.

9. Limitation of Liability & Cap

To the fullest extent permitted by law, in no event will Callarex Studios, its founder, or affiliates be liable for any indirect, consequential, exemplary, incidental, special, or punitive damages, including lost profit or loss of data, arising from your use of the services.

Notwithstanding anything to the contrary contained herein, our total aggregate liability to you for any cause whatsoever and regardless of the form of the action, will at all times be limited to the greater of (a) one hundred US dollars ($100.00) or (b) the amount paid, if any, by you to us for the services during the twelve (12) month period prior to any cause of action arising.

10. Indemnification

You agree to indemnify, defend, and hold harmless Callarex Studios and its founder from any claims, damages, losses, and expenses (including reasonable legal fees) arising out of your use of the Services, your generated outputs, or your violation of these Terms or applicable laws.

11. Termination & Survival

Termination: We may terminate or suspend your account and access to the Services at any time, with or without notice, for conduct that we believe violates these Terms or is otherwise harmful to other users, us, or third parties. Upon termination, your right to use the Services will immediately cease.

Survival: All provisions of these Terms which by their nature should survive termination shall survive, including, without limitation, intellectual property ownership provisions, warranty disclaimers, indemnity, limitations of liability, and dispute resolution.

12. Force Majeure & Export Controls

Force Majeure: We shall not be liable for any failure or delay in performance due to causes beyond our reasonable control, including but not limited to acts of God, war, infrastructure failures, third-party API outages, or government action.

Export Controls: You may not use the Services if you are located in a country embargoed by the United States or are on the U.S. Treasury Department's list of Specially Designated Nationals. By using the Services, you represent and warrant that you are not located in any such country or on any such list.

13. Dispute Resolution & Arbitration

Please read this section carefully—it affects your legal rights.

• Binding Arbitration: Any dispute arising out of or relating to these Terms shall be resolved exclusively through final and binding arbitration administered by the American Arbitration Association (AAA).
• FAA Applicability: This arbitration agreement is made pursuant to a transaction involving interstate commerce and shall be governed by the Federal Arbitration Act ("FAA").
• Location & Rules: Arbitration shall be initiated in the State of Connecticut, or remotely via video conference. Payment of filing and arbitrator fees will be governed by AAA rules.
• Small Claims Carve-Out: Either party retains the right to seek relief in a small claims court for qualifying claims.
• Class Action Waiver: You and Callarex Studios agree to bring claims against the other only in your or its individual capacity, and not as a plaintiff or class member in any class or representative proceeding.
• Governing Law: These Terms shall be governed by the laws of the State of Connecticut, without regard to conflict of law principles.

14. General Provisions

• Entire Agreement: These Terms constitute the entire and exclusive understanding and agreement between you and Callarex Studios regarding your use of the Services, superseding any prior agreements or communications.
• No Waiver: Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.
• Severability: If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect.
• Assignment: You may not assign or transfer these Terms, by operation of law or otherwise, without our prior written consent. We may freely assign or transfer these Terms without restriction.

15. Contact Us

To resolve a complaint or receive further information, please contact us at:

• Email: callarexstudios@gmail.com
• Support Portal: callarex.me/contact